HELP CENTER


Mastering with Priority Service
Overview
What We Do
Disclaimer
Requirements
Testimonial
Pricing




Overview 

Mastering with priority service gives you the option to get your order ready within a 48 hour period or 2 business days.

If your goal is to make an on time presentation to obtain a publishing agreement, a recording deal with a record company, send your music for manufacturing your CDs or distribute your music digitally, this option is for you.

Advances in the recording technology and our 20 years of experience, give us the ability to create masters with incredible sound accuracy fast and efficiently.

However, one single fact remains the same; we still need to review your master at least one day after processing to make final tweaks to the sound. This is the 'fine tunning stage' in which we also apply peak limiting that sets the final level of loudness.

We feel that 48 hours pushes the envelop on expediency without sacrificing the quality of our work.






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What we do

When you opt in for this service i.e., activating 'mastering with priority service', the engineer moves your order to the earliest possible time slot on our schedule within 2 business days and if possible, less than 48 hours; making sure it won't exceed that time frame.




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Disclaimer

Unfortunately, sometimes we experience sudden high volumes of work or already on a busy schedule and we can't predict if your order will make it within 2 business days.

If there is no available slot and we can't move your order to an earlier work schedule, you'll be contacted by email.

If you decide you still want the mastering service but within our normal time frame, you'll be given a partial refund equal to the extra fees you paid (The priority service fee portion only).

We will send an email within 24 hours of receiving your mastering order, notifying you of our inability to fulfill this service ("Priority Service not available"). But, we recommend calling first our New York office at (631) 292-4513 to make sure everything was received fine.

Mail Orders: We can't be held responsible if the order is lost in the mail system or by negligence of the carrier or messenger service.

Therefore, we can't give express or implied guarantees about this particular service and we are not responsible for any consequential losses you might have as a result.

Also, we can't be held responsible for any delays if you request further adjustments or corrections which we can do at no extra charge, until you are satisfied with the results (Our satisfaction guaranteed pledge).









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Requirements

Advance payment is required.

You can not combine it with mastering with 'Technical Assistance'.




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Testimonial

"I am very please with how the track came out. I listed to the version several times and also compared it to several other radio tracks out on the market. Because of the satisfaction I decided to also bring future projects to your company. One important thing is that I got the project in a timely manner..."

Mardell Maxwell, Kansas, USA.


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Fees and Pricing

$10.00 extra per mix or cut.


Album Mastering Deal
Sorry, no discounts here, and the charge needs to be added according to the number of mixes to be processed.



It's important to bear in mind that if you are getting your music mastered and delivered by mail, the day of the arrival of your materials to our facility is considered day 0. Also, delivery by mail will add 2 - 5 extra days (We strongly recommend our FedEx second day delivery which is roughly between $9 to $16 for USA customers).

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