HELP CENTER

 

Mastering with Technical Assistance.

Overview
Not Sure You Need It?
Do I Have To Order It For Every Mix?
How Do I Order It?
What We Do
Disclaimer
Terms & Conditions
Testimonial
Mastering Sample
Pricing


Overview 

Mastering with technical assistance gives you the option to maximize the benefits of the mastering process and to get as a result a better product out of your mix.

New advances in technology is now giving everybody the power to create astonishing sound recordings within a non-professional environment (i.e. your home studio).

Unfortunately, one single fact still remains the same, you need to know what you are doing when making a record.

This service is suitable for individuals who are making their own demos, or even cutting records, but are not audio engineers.

If you want to make a music presentation to obtain a publishing deal, a record contract, or manufacture your own CDs and distribute your music digitally, this service could be essential to you.

Even seasoned engineers could use an objective ear, especially if they are working out of their own familiar studio environment.


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I am not sure if I need mastering with technical assistance

Not sure? That's the reason we have a $10 Activation fee. You'll pay only this if the mix meets the conditions to perform mastering. If it doesn't and you DO need the assistance, you'll be charged $40 per mix (Plus regular mastering fees).

It's really up to you
.

The way we look at it is, we are giving you an option to make sure you are getting the most of our mastering process and thus, add more value to your investment.

Our service provides simple, professional solutions. But, for this to be effective, you must have a basic understanding about how a mixer and its processors work.



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Do I have to order assistance with every mix I submit?

Not at all. Choose any mix you feel it might need this service. You can also place an order to master an album and pay for this option for any mix you designate. If you own a project studio, you can find out how your mixing is and what needs tweaking.

It's really up to you
.

Here is an example: an artist/engineer who was having problems with one mix, placed an order with technical assistance. We found out that he needed to use a de-esser to control excessive sibilance on his vocal recordings and to avoid masking the delicate sounds he had arranged on the high frequency range.

He realized that he had the same problem on other mixes and therefore, he was able to correct them on his own and saved money. Finally, he submitted for mastering his mixes and the results were overall, very good. This was an educational experience for him.

Our service provides simple, professional solutions. But for this to be effective, you must have a basic understanding about how a mixer and its processors work.



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How do I order this option? I don't see it on your site

At present we don't have a form to add the mastering assistance option. All requests are handle on a case by case basis.

When you make it known to us either by email or phone that you need this, we will create a payment button or an invoice for you to pay using your credit card. You can also pay by phone by calling at our regular business hours.



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What we do

When you opt in for mastering with technical assistance, the engineer is engaged in studying everything that was done in the tracking and mixing stages of your music production.

He checks for the state of the mix, stereo field and harmonic imbalances. He achieves this by spectrum analysis and by listening with emphasis on the record dynamics.

Once he determines that the mix(es) have the elements necessary to meet industry standards, only then will he start the mastering process. So, up to this point your $10 activation fee has been accounted for.

However, if mix issues were found, you will be given instructions to adjust and correct them (By email or by phone, at your convenience). If you do agree to making the adjustments and re-submit the revisions, then and only then, you will be charged $30 per mix you designated for technical assistance.

The scenario above applies to people that are not sure as to whether they need MTA. If someone requests this, the $40 charge is applied immediately.

This service provides simple advise and professional solutions, but for this to be effective, you must have a basic understanding about how a mixer and its signal processors work.



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Disclaimer

Mastering acts like a window cleaner on a murky or foggy glass; after clean up, you get to hear the mix with much greater clarity.

Usually these problems are not so crucial as to require you to go back and re-mix all over again.

However, through our guarantee you can get adjustments to the equalization and compression until you are satisfied with the results. But, we can not give express or implied guarantees about this particular service, so you still may not have a 100% perfect mix.

This is due to the fact that some mix issues don't get detected until full mastering process is completed, and no matter how much you adjust equalization and compression settings, some mix issues just can't be fixed.

Having said all that, these cases are usually the exception rather than the rule. We are most of the time, substantially right on all the instructions and corrections that we give to make a recording meet industry standards.

Warning: Once you initiate this service, there is no turning back. Sorry, no refunds.

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Terms and conditions

I-
Once you initiate this option, there are no refunds whatsoever (Including the initial activation fee).

However, our engineer at his sole discretion, reserves the right to approve the technical assistance of any mix submitted under this option.

In the event a mix submission is declined service, you'll get a full refund (Minus any credit card charge back fees and our $10.00 activation fee).

You will be given the option to continue mastering but without assistance, as we never decline mastering orders, and we'll try to give you back your mix sounding better than the way it was.

II-
If you are not an engineer, you need to have at least some basic knowledge of how to use a mixer as you maybe required to adjust compression and equalization settings for each individual track.

We are not responsible for your inability to understand or make the adjustments and corrections recommended by our engineer.

III-
You need to have access to the session files or the multi-track system with its mixing console.

Most importantly, the ability to do "Total Recall". This is usually a standard feature on any software based digital recorder.

However, mixing consoles may not have this feature, If you haven't made notes of the mix settings as well as the individual track's compression and equalization parameters at the end of each session, this could be a problem and grounds for a decline.

IV-We don't advise you to use this service option without 'Total Recall'.


V-You can not combine this service with 'Priority Service'.

VI-We limit to a maximum of 1 hour phone assistance per mix submission. Roll over phone assistance time for other mix submissions is not applicable.

VII-International orders receive assistance by email only. However, we may accept a call during regular business hours from 9AM to 5PM, New York Eastern Time
(Subject to availability).



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Testimonial

"We just listened to the master in our car that we received from Edward Vinatea and, WOW, we can't say with words how much we appreciate his mentorship. He went way beyond his duty to master our song and really helped us get the best possible master from our home project. I Truly feel Edward is nothing short of a Godsend. I promise that everyone I know will know about this company MusicMasteringOnline.com and We cant wait to get another song ready. Again thank you, thank you and thank you..."

Tom and Josephine Sims, FLA { The Least Of These}


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Sample (Requires flash)

Click on this icon to download flashHear an actual mastering with technical assistance example. Keep in mind this is the first time this fellow made a song demo and he used a drum machine. Just click on the final product and compare to the original. This player works with fast connections only.



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Fees and Pricing

Our fee for mastering with technical assistance is the regular mastering rate plus $40 per mix (See price and a rates).

Because we don't know how many of your mixes will require adjustments and corrections, we charge a $10 per mix activation fee to review your submission(s). You must call or email to opt in for this special service.

Once we determine how many songs need technical assistance, we will forward you a statement by email to pay for the technical assistance option. You can also pay this by phone.

Album Mastering Deal Orders
Technical assistance fees apply.



Definitions:

Activation Fee The initial charge that initiates the technical assistance option. If your mix needs no adjustments, you don't pay for the full service fee and your music is put back on schedule to get processed. Logically, people seeking this option already have the sense that their mixes need adjustments or something, but don't know what. Keep in mind that it only takes one mix with one single issue found for your order to be taken out of the work schedule and assigned to the care of our chief engineer. That's why you can't combine this service with our 'Priority Service'. $10.00 per cut
Technical Assistance If your mix have issues the engineer will call you to make corrections and adjustments. You must meet our requirements for this service. Once you activate or we process your order with technical assistance, there are no refunds of any kind and you are subject to our terms and conditions. Make sure you read and understood the contents of this page. $40.00 per cut (Includes activation)

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